Frequently Asked Questions
Answers to common questions
Tap a question to expand. If you still need help, reach out and we’ll get back quickly.
+How far in advance should I book?
We recommend 2–4 weeks for most events and 6–8 weeks for peak dates.
+Do you require a deposit?
Yes, a non-refundable deposit secures your date. The balance is due prior to installation.
+Can I pick up instead of delivery?
Absolutely — see our “Grab & Go DIY” option for pickup details and pricing.
+What areas do you serve?
Greater Austin, Round Rock, Cedar Park, Pflugerville, and surrounding areas.
+Do you match colors/themes?
Yes! Share inspiration photos and brand colors — we’ll propose a cohesive palette.